Support & FAQ.
Everything you need to know about our services, support, and technology.
General & Registration
What services does Care4Elder provide?
We offer a comprehensive range of elder care services including emergency response, ambulance, hospitalization support, nursing care, caregiver assistance, medical equipment, hospital at home, doctor visits, physiotherapy, medication management, and dedicated care executive services.
How do I register for Care4Elder services?
You can register by visiting our Contact page and filling out the inquiry form, or by calling our helpline. Our team will guide you through the registration process and help you choose the right care plan.
What areas do you currently serve?
We currently operate in major metro cities across India including Mumbai, Delhi, Bangalore, and Pune. We are rapidly expanding to Tier-2 cities through our franchise model.
Care & Safety
Are your caregivers trained and verified?
Yes, all our caregivers, nurses, and medical professionals undergo thorough background verification, skill assessment, and training before being assigned to any elder.
What happens in case of a medical emergency?
Our 24/7 emergency helpline is always active. We coordinate immediate medical response, ambulance dispatch, and hospital admission assistance within minutes.
Can I customize the care plan for my parent?
Absolutely. Every care plan is personalized based on a thorough health assessment and family consultation. We tailor services to match specific medical, emotional, and lifestyle needs.
Subscription & Technology
How does the subscription plan work?
Our subscription plans offer annual or bi-annual coverage that includes a dedicated care executive, priority emergency response, regular health check-ups, teleconsultation, and discounts on all services.
How can I monitor my parent's care remotely?
Our family dashboard and mobile app provide real-time updates on care activities, health vitals, medication schedules, and direct communication with the care team.
Equipment & Partnership
Do you provide equipment on rent?
Yes, we offer a wide range of medical equipment on rent and for purchase — including hospital beds, wheelchairs, oxygen concentrators, and patient monitors.
How do I become a Care4Elder franchise partner?
Visit our Franchise page to learn about partnership opportunities. Fill out the inquiry form and our team will reach out with details about investment, training, and support.
